Heads up! The SRAM RED WiFLi Rear Derailleur has been recalled due to a tendency for the rear pivot pin to loosen or become dislodged, possibly causing the rear derailleur to hang up or get caught up with the wheel. Owners of this derailleur should stop using this product immediately. Further, it is illegal to resell or attempt to resell a recalled consumer product. So – no unloading it on Ebay!
To determine if you own one of the derailleur affected by this recall, look at the image below showing where your serial number is located. If your number falls between 31T2000000 – 11T39999999, return it to a dealer to obtain a free replacement.
Recall Details: Units: 1,700. The SRAM RED WiFLi Rear Derailleur is a device that moves a bicycle chain gears on the rear wheel. The name SRAM RED and the serial number of the derailleur are located on the back of the inner pulley wheel cage plate and visible when looking thru the spokes of the bicycle wheel. Serial numbers of affected products begin with one of the following four-digit codes:
31T2 37T2 43T2 49T2 03T3 09T3
32T2 38T2 44T2 50T2 04T3 10T3
33T2 39T2 45T2 51T2 05T3 11T3
34T2 40T2 46T2 52T2 06T3
35T2 41T2 47T2 01T3 07T3
36T2 42T2 48T2 02T3 08T3
Manufacturing Dates: September 2012 through March 2013
Sold at: Specialty bicycle retailers nationwide from September 2012 to November 2013 for approximately $380 as an aftermarket installation. They were also sold as original equipment on new high-end bicycles.
Injuries and Incidents: SRAM has received reports of 43 incidents in the U.S. with one report of scrapes and bruises.
Remedy: Consumers should stop using bikes with the recalled SRAM RED WiFLi Rear Derailleur and return the bicycles to the place of purchase or any SRAM dealer for a free replacement, including installation. Consumers who bought the derailleurs as a stand-alone product can take them to the place of purchase for a free replacement or, for those who can make the equipment change themselves, contact SRAM for instructions on how to return the recalled product for the free replacement.
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