Recall – SRAM RED WiFLi Rear Derailleur

SRAM Recalls RED WiFLi 10-Speed Rear Derailleur

Heads up!  The SRAM RED WiFLi Rear Derailleur has been recalled due to a tendency for the rear pivot pin to loosen or become dislodged, possibly causing the rear derailleur to hang up or get caught up with the wheel.  Owners of this derailleur should stop using this product immediately.  Further, it is illegal to resell or attempt to resell a recalled consumer product.  So – no unloading it on Ebay!

To determine if you own one of the derailleur affected by this recall,  look at the image below showing where your serial number is located.  If your number falls between  31T2000000 – 11T39999999,  return it to a dealer to obtain a free replacement.

Serial Number

Consumer Contact:  SRAM at (800) 346-2928 between 9 a.m. and 5 p.m. Monday through Friday CT or online at www.sram.com and click on “Recall Information” for more information.

 Recall Details:  Units: 1,700.    The SRAM RED WiFLi Rear Derailleur is a device that moves a bicycle chain gears on the rear wheel. The name SRAM RED and the serial number of the derailleur are located on the back of the inner pulley wheel cage plate and visible when looking thru the spokes of the bicycle wheel.  Serial numbers of affected products begin with one of the following four-digit codes:

31T2                37T2                43T2                49T2                03T3                09T3

32T2                38T2                44T2                50T2                04T3                10T3

33T2                39T2                45T2                51T2                05T3                11T3

34T2                40T2                46T2                52T2                06T3

35T2                41T2                47T2                01T3                07T3

36T2                42T2                48T2                02T3                08T3

 

Manufacturing Dates: September 2012 through March 2013

Sold at: Specialty bicycle retailers nationwide from September 2012 to November 2013 for approximately $380 as an aftermarket installation.  They were also sold as original equipment on new high-end bicycles.

Injuries and Incidents: SRAM has received reports of 43 incidents in the U.S. with one report of scrapes and bruises.

Remedy:  Consumers should stop using bikes with the recalled SRAM RED WiFLi Rear Derailleur and return the bicycles to the place of purchase or any SRAM dealer for a free replacement, including installation. Consumers who bought the derailleurs as a stand-alone product can take them to the place of purchase for a free replacement or, for those who can make the equipment change themselves, contact SRAM for instructions on how to return the recalled product for the free replacement.

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